Customized Services
Executive Project Design & Program Management
If you have a key project or program you need to succeed, we have the expertise to design and manage it. We can also help you optimize your portfolio management process and increase the rigor and effectiveness of your project management methods. When on-time and on-budget are critical, contact us.
Business Process Modeling – Enterprise Process Modeling
Many software projects do launch but fail in adoption because there was a focus on technology without concomitant attention to the surrounding business processes. In order to ensure a project succeeds, a limited business process modeling engagement, especially effective when front-loaded in a project, but also effective as a triage before or during user acceptance testing, or even after launch, can produce results.
An organization’s processes often accrete over time through the particular history of technical solutions, mandates, different management styles, and a mix of staff--none of which might any longer even work at your company. It is healthy, reduces costs, modernizes operations, and increases staff satisfaction to refresh business processes. No organizations can hope to compete in a quickly changing marketplace if it has become fossilized and rigid in stiff business processes.
We have experience doing end-to-end enterprise process modeling on $6B organizations, enabling strategic decision making, major software implementations, and radically increasing staff efficiencies. We can target enterprise process modeling solutions to your organization’s needs. An initial assessment engagement is a great step towards increasing the responsiveness, flexibility, and agility of your organization, empowering your staff to add value and focus on what’s most important to your company.
Business Process Management
Business Process Management (BPM) is critical to enable Service Oriented Architecture (SOA) initiatives. If you are undertaking SOA on the technology side, speak with us about how to jumpstart your needed Business Process Management initiative to really get the most out of your SOA investment.
Consumer Engagement & Strategic Planning for Your Enterprise
What is important?
What should we invest in?
How do we gain adoption? How do we compete?
What is uniquely ours to do?
Portfolio Management for Your Projects
Optimizing the Mix: We can help you establish and/or tune your portfolio management processes. For annual planning, Portfolio Management can help structure your annual planning for strategic projects. We can support executive leadership winnowing through many ideas, and focusing those ideas into proposals through risk-benefit filters to support actionable priorities. We have experience in the design, setup, implementation, enhancement of portfolio management processes at companies both small ($300K portfolio) and large (up to $120M portfolio).
Startup Recruiting and Organizational Design
Staff profiling, including job descriptions, recruitment strategies, ramp-up.
Product Innovation, Roadmaps, and Usability
Our team of product champions can help you roadmap future innovation, designing for whole product solutions and customer delight through the use of shrewd analysis paired with creative insight. We can also work with you to develop user profiles, use cases, and to optimize your interfaces for usability. We understand how to make websites and web tools accessible and standards-compliant. We bring extensive expertise in enterprise accessibility initiatives so that your products can reach the widest audience and meet federal and global mandates to welcome all customers.
Business Analysis, Business Insight
ElicitationWhether in structured requirements, Rational-inspired use cases or Agile user stories, we turn business needs into polished, articulate business requirements to speed your ideas to market. We have templates and techniques for enabling custom code development, commercial off the shelf software projects, as well as integration projects. And we have the business process modeling expertise to ensure that not just the software but also the business process surrounding the software work together to enable your staff and increase customer satisfaction.
Requirements TestingThe best way to reduce project costs is to find defects early, We specialize in testing the requirements themselves and repairing defects to business requirements to cut project costs.
TraceabilityWe are the traceability experts and can set up a system for tracking business requirements through to launch, ensuring that what you need is what you get.
Staff Training
Trainings available include: Web Accessibility, Agile Project Delivery, User-Centered Product Design, Customer Engagement 101, Kindling Creativity, Crossing the Chasm to Product Success, Regenerative Ecological Business Practices, and others... Please contact us to discuss your needs.